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Chatwoot vs Intercom

Pricing, founders, indie status and curated alternatives compared from our directory — all data points sourced from each tool's public site or press materials.

Chatwoot

Open-source customer engagement.

Freemium · $19/seat/moOpen source
Visit Chatwoot
Intercom

Customer messaging, helpdesk and AI support.

Customer SupportPaid · $39/seat/mo
Visit Intercom
At a glanceChatwootIntercom
Pricing
$19/seat/mo
$39/seat/mo
Pricing model
Freemium
Paid
Founded
2011
Location
Bengaluru, India
San Francisco / Dublin
Bootstrapped
Open source
Yes
Category
Customer Support
Indie alternatives
0
6
Founders
Pranav Raj S
Eoghan McCabe, Des Traynor, Ciaran Lee, David Barrett

Key differences

  • Pricing

    Chatwoot starts cheaper at $19/seat/mo; Intercom starts at $39/seat/mo.

  • Funding

    Chatwoot is bootstrapped / open source; Intercom is venture-backed.

  • Open source

    Chatwoot is open source; Intercom is closed source.

  • Indie alternatives

    Chatwoot has 0 curated indie alternatives in our directory; Intercom has 6.

Differences are derived directly from the data on each tool's page. Empty fields mean we haven't verified a value yet — never that one tool lacks the capability.

Founder of Chatwoot

  • Pranav Raj SCo-founder & CEO

Founders of Intercom

  • Eoghan McCabeCo-founder & CEO
  • Des TraynorCo-founder
  • Ciaran LeeCo-founder
  • David BarrettCo-founder

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