Side-by-side
Chatwoot vs Intercom
Pricing, founders, indie status and curated alternatives compared from our directory — all data points sourced from each tool's public site or press materials.
At a glanceChatwootIntercom
At a glance
- Pricing
- Chatwoot$19/seat/mo
- Intercom$39/seat/mo
- Pricing model
- ChatwootFreemium
- IntercomPaid
- Founded
- Chatwoot—
- Intercom2011
- Location
- ChatwootBengaluru, India
- IntercomSan Francisco / Dublin
- Bootstrapped
- Chatwoot—
- Intercom—
- Open source
- ChatwootYes
- Intercom—
- Category
- Chatwoot—
- IntercomCustomer Support
- Indie alternatives
- Chatwoot0
- Intercom6
- Founders
- ChatwootPranav Raj S
- IntercomEoghan McCabe, Des Traynor, Ciaran Lee, David Barrett
Key differences
Pricing
Chatwoot starts cheaper at $19/seat/mo; Intercom starts at $39/seat/mo.
Funding
Chatwoot is bootstrapped / open source; Intercom is venture-backed.
Open source
Chatwoot is open source; Intercom is closed source.
Indie alternatives
Chatwoot has 0 curated indie alternatives in our directory; Intercom has 6.
Differences are derived directly from the data on each tool's page. Empty fields mean we haven't verified a value yet — never that one tool lacks the capability.
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Discussion
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