Status Pages & Uptime
Public status pages and uptime monitoring.
Two jobs get bought as one here. Paging, meaning the rota and the escalation and the phone that rings at 3am, has to be boringly reliable and mostly comes down to routing rules. Incident coordination, where a channel opens and somebody writes the timeline afterwards, is where PagerDuty, incident.io and Rootly genuinely differ.
Editor's pick
If the pain is the on-call rota, any of these will fix it. If the pain is that nobody knows what happened afterwards, incident.io and Rootly are built around that write-up.